Download the support bundle.
curl --request GET \ --url https://192.0.2.10:9443/v1/installer/diagnostics \ --header 'Authorization: <Authorization>'A gzipped tar archive (application/gzip, served as an attachment)
of what is needed to diagnose a failed install without a shell on the
node: README.txt (what is in it), the status.json and
the stored report.json, the whole event stream (events.jsonl) and
the install log (install.log, from the end when it is long), the
draft and installed node.yaml with its secrets redacted, the
hardware discovery output (hardware.json), stage 1’s install
record, the journal of the installer’s units and the warnings of
this boot, the failed units, the network and disk state and the
containers. It holds no password, key or token: the install code, the
first admin’s credential file, OpenBao’s init record and the TLS key
are never read, the install code is removed from anything that
quotes it, and node.yaml goes through the same redaction the
control plane’s copy does. A source that cannot be read is named in
the README, not a reason to fail the download. Available in every
phase, also before an install has started, and while the service
lingers after a success.
Authorizations
Section titled “Authorizations”Responses
Section titled “Responses”The support bundle.
Headers
Section titled “Headers”attachment; filename="stratum-diagnostics-<hostname>-<UTC time>.tgz".
No install code, or the wrong one.
RFC 7807 problem details, the control plane’s shape.
object
Field errors, for INVALID_CONFIG.
object
The structured field (network.floatingIpCidrs[1]); empty for the whole config. For a raw YAML draft, the node.yaml key.
Example generated
{ "type": "example", "title": "example", "status": 1, "detail": "example", "code": "example", "requestId": "example", "errors": [ { "field": "example", "message": "example" } ]}Too many wrong install codes; wait for Retry-After.
RFC 7807 problem details, the control plane’s shape.
object
Field errors, for INVALID_CONFIG.
object
The structured field (network.floatingIpCidrs[1]); empty for the whole config. For a raw YAML draft, the node.yaml key.
Example generated
{ "type": "example", "title": "example", "status": 1, "detail": "example", "code": "example", "requestId": "example", "errors": [ { "field": "example", "message": "example" } ]}Headers
Section titled “Headers”Seconds until the next attempt is considered.
The installer failed to answer.
RFC 7807 problem details, the control plane’s shape.
object
Field errors, for INVALID_CONFIG.
object
The structured field (network.floatingIpCidrs[1]); empty for the whole config. For a raw YAML draft, the node.yaml key.
Example generated
{ "type": "example", "title": "example", "status": 1, "detail": "example", "code": "example", "requestId": "example", "errors": [ { "field": "example", "message": "example" } ]}